Information that we collect
In providing services to you we collect and process the following personal data about you or the company your represent:
- Your business name, address, phone number, and email address
Information that we MAY collect
Depending on how you prefer to be contacted it may be necessary to collect and process the following:
Your business name, address, phone number, and email address If you pay invoices by direct bank transfer then our bank may provide us with:
Your bank account number
Information that we Do Not Collect
No matter how you pay us we will never have access to any credit card details.
Use of Your Information
We use the information that we collect from you to provide services to you. In addition to this we may use the information for one or more of the following purposes:
- To provide information to you that you request from us relating to updates, improvements, products or services.
- To provide information to you relating to other products that we produce that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
- To inform you of any changes to the website.
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. For example see Mailchimp Data Storage, below.
By providing your personal data, you agree to this transfer, storing or processing.
We do our upmost to ensure all reasonable steps are taken to make sure your data is treated and stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted.
Though this has never happened we cannot guarantee the security of data that you choose to send electronically.
Sending such information is entirely at your own risk.
MailChimp Data Storage
We transfer your consensually given email subscription list data to locations outside of the European Union for processing and storing. MailChimp’s servers are based in the United States.
Disclosing Your Information
Where we are legally required by law to disclose your personal information
To help with fraud protection and reduce the risk of fraud
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you.
Under GDPR you have the right to access any information we hold about or relating to you free of charge within one calendar month except when the request is unfounded, excessive, or repetitive, in which case an admin fee may be charged and the deadline extended by two months, with prior notice.
Cookies provide information about the website session activity of a visitor.
You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the “reject cookies” settings in your internet browser of choice.
If you object to being tracked by cookies placed on your device, you could install either of these:
We use Clicky cookies to gather information in order to assist in improving the website experience for you. It is statistical data. This statistical data does not identify any personal details whatsoever
We may gather information about your general internet use from the cookie but we will have no idea that is you and you will not be identified.
Where used, these Analytics cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally.
We run mailing lists using MailChimp.
If you subscribe to one of these mailing lists and receive an email from us, the way you interact with the email (whether opening the email or clicking any links within the email) will be recorded and presented to us as performance and analytics data. We will know whether you personally regularly open emails or have never opened emails.
We embed Twitter timelines, buttons and link to tweets on our website which will place cookies on your device.
Clicking on these Twitter embeds may influence the suggested content and advertising you see on the Twitter website.
Third Party Links
On occasion, we include links to third parties on this website.
Where we provide a link it does not mean we endorse or approve that site’s policy towards visitor privacy.
Policy Last Updated 23rd January 2023